Terms & Conditions
Terms & Conditions
Terms & Conditions
Please
carefully read the terms and conditions before using any of the services
provided by Air Fare BD Limited. By using any materials, information, products
or services of Air Fare BD Limited, you agree to these terms and conditions. Air
Fare BD Limited holds the right to change or modify these terms and conditions
at any time for any reason, without prior notice. Your continued use of the
website and its services means you have accepted the modified terms and
conditions. Please review the terms periodically to ensure you are up to date
regarding the terms and conditions.
General Disclaimer
Air
Fare BD Limited does not own any travel products. We are simply the bridge
which connects the customers with the travel service providers like airlines,
hotels, etc. The travel products on Air Fare BD Limited are sold by third party
travel providers. The travel providers are responsible for their products, and
you must understand and agree to the terms and conditions of the third party
travel providers before booking or purchasing their products through Air Fare
BD Limited.
If
something should go wrong during booking or travel period, Air Fare BD Limited
cannot be held accountable, and you must resolve your dispute directly with the
travel provider in question.
Booking Terms
If
you make a booking through Our Website for Travel Products, that booking is
made with the Travel Provider named on the booking page and Our Website only
acts as a user interface. Accordingly, Air Fare BD Limited has no
responsibility for the booking or the Travel Product because Air Fare BD
Limited has no involvement in creating the description of the Travel Product,
in defining the price and any fees, or in providing the Travel Products that
you book. If you have any issues or disputes with your booking and/or the
Travel Product, you agree to address and resolve these with the Travel Provider
and not with us.
*All
prices and offers are subject to change with availability. All taxes & fees
included.
Promotion Terms
Air
Fare BD Limited generates promotion codes/ discounts from time to time which
may be availed on the site.
Air
Fare BD Limited reserves the right to add, alter, modify, withdraw all or any
of the Terms and Conditions or replace, wholly or in part, the program by any
other program, whether similar to this program or not or withdraw it altogether
without any prior notice.
In
case of dispute with any party, Air Fare BD Limited’s decision will be binding
and final.
When
you register with www.airfarebd.com, we or any of our partners/affiliate/group
companies may contact you from time to time to provide the offers/information
of such products/services that we believe may benefit you.
Payment Terms
By
making a payment using this site, you agree to the use of your personal details
for verification and validation of your transactions to ensure no one else is
using your credentials without your consent. You must also acknowledge that the
details you provide us maybe disclosed to third party credit card payment
gateway agencies for verification. Your personal details will not be used for
any other purposes except to verify and confirm your identity.
Cancellation & Re-issue
Air
Fare BD Limited will follow supplier’s (Airline/ Hotel/ Others) policy for
cancellation/ re-issue/ refund.
Air
Fare BD Limited may charge customer with a fee for any kind of cancellation/
re-issue/ other changes.
For
Domestic flights, Air Fare BD Limited will charge BDT 500 per person as
standard cancellation fee. For international flights, the standard cancellation
fee is BDT 1,000 per person. In case of re-issue/ date change, Air Fare BD
Limited will charge BDT 500 per person for both domestic & international
flights. In case of refund/ re-issue/ date change, customer must inform Air
Fare BD Limited 48 hours prior to travel date.
Privacy Policy
We
respect your privacy and recognize the need to protect the personally
identifiable information (any information by which you can be identified, such
as name, address, and telephone number) you share with us. We would like to
assure you that we follow appropriate standards when it comes to protecting
your privacy on our website.
Some
of our web pages use "cookies" so that we can better serve you with
customized information when you return to our site. Cookies are identifiers
which web sites send to the browser on your computer to facilitate your next
visit to our site. You can set your browser to notify you when you are sent a cookie,
giving you the option to decide whether or not to accept it. The information we
collect and analyze is used to improve our service to you.
With
specific reference to third party advertising, we use third-party service
providers to serve ads on our behalf across the Internet and sometimes on this
site. They may collect anonymous information about your visits to our website,
and your interaction with our products and services. They may also use
information about your visits to this and other websites to target
advertisements for goods and services. This anonymous information is collected
through the use of a 'pixel tag', which is industry standard technology used by
most major websites. No personally identifiable information is collected or
used in this process. Such third parties do not know your name, phone
number, address, email address, or any personally identifying information.
If you would like more information about this practice and to know your choices
about not having this anonymous information used by our third party service
provider, with specific reference to booking/e-commerce transactions, Air Fare
BD Limited collects the following personal sensitive information from you while
transacting through Air Fare BD Limited, this includes your Name and Sex, Phone
Number, Billing Address, Credit Card details and Date of birth in case of a
child.
Air
Fare BD Limited does not sell or trade upon any of the above foregoing
information without the consent of the user or customer.
The
foregoing information collected from the users/customers/travelers is put to
the following use:
Customer
name, address, phone number, traveler’s name and age are shared with applicable
service providers like the airlines, hotels, etc., for the purpose of
reservation and booking the services for the customer/ traveler. Information
like Credit Card Details and Net Banking Details are usually collected directly
by the payment gateways and banks and not by Air Fare BD Limited, but if ever
stored or retained by us, the data will be stored internally, secured and is
never shared, except that they may be shared with third party
private/government security agencies to screen for fraudulent activities. These
details are also shared with certain third parties only for the purpose of
processing 'Cash Back & Discounts'. Information like Phone number, E-mail
address and billing address may be used for promotional purposes, unless the
customer/user has unsubscribed from such services. If you choose not to share
this information, you can still visit the Air Fare BD Limited website, but you
may be unable to access certain options, offers and services.
Air
Fare BD Limited takes appropriate steps to protect the information you share
with us. We have implemented technology and security features and strict policy
guidelines to safeguard the privacy of your personally identifiable information
from unauthorized access and improper use or disclosure. Please contact us on multiversenetworkltd@gmail.com
to obtain names and addresses of the specific entities that shall have access
to your personal information in a given transaction.
Air
Fare BD Limited will continue to enhance its security procedures as new
technology becomes available, and ensures that its security procedures are
compliant with current applicable regulations. If our privacy policy changes in
the future, it will be posted here and a new effective date will be shown. You
should access our privacy policy regularly to ensure you understand our current
policies.